Vista x64: VSS not supported by 32-bit requestors

Use this forum to post questions and information specific to using AISBackup on Windows 7, Windows 8 and Windows 10.
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BartK
Posts: 65
Joined: Tue May 17, 2005 11:17 am

Vista x64: VSS not supported by 32-bit requestors

Post by BartK »

Barry,

All do VSS is enabled, it seems thats it is not working. I found out that
32 bit requestors won't work with 64 bit VSS services.

What is your experience?

With regards,

Bart Kamminga
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

64 bit

Post by Barry »

Hi Bart

AISBackup has not been tested under 64 bit Windows.

Barry
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

x64 XP and AISBackup

Post by Barry »

I have added x64 support to AISBackup at last! (pre-release uploaded today).

VSS works with XP x64, Server 2003 x64 however does not work with Vista x64 and Server 2008 x64 - support removed by Microsoft on 32bit applications.

AISFAM may be used for Vista x64 and Server 2008 x64.

http://www.aiscl.co.uk/aisbackupbeta.php

Barry
BartK
Posts: 65
Joined: Tue May 17, 2005 11:17 am

Post by BartK »

Barry,

I've not tested yet AISBackup on x64. But I tested AISFAM on Vista x86. It results in the following messages:

23:12:50 INF Backing up 39 Exclusively Opened Files
23:12:50 INF Creating Backup File: J:\Backup Vista1st (x86) Files\Backup Vista1st (x86) Files_142.zip
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\ntuser.dat.LOG1
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\ntuser.dat.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\tmp.edb
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\tmp.edb [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\edb.log
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\edb.log [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\edbtmp.log
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Mail\edbtmp.log [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Defender\FileTracker\{8D1367E3-2EC9-46DC-8FB8-A139B9E8CF80}
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows Defender\FileTracker\{8D1367E3-2EC9-46DC-8FB8-A139B9E8CF80} [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1
23:12:50 ERR Failed to backup: D:\Users\Bart Kamminga\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Microsoft-Windows-Backup.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Microsoft-Windows-Backup.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl
23:12:50 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl [ERROR 5: Access is denied.
]
23:12:50 FLMSG Backing up: D:\Windows\System32\config\RegBack\SOFTWARE
23:12:50 ERR Failed to backup: D:\Windows\System32\config\RegBack\SOFTWARE [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Windows\System32\config\RegBack\SECURITY
23:12:50 ERR Failed to backup: D:\Windows\System32\config\RegBack\SECURITY [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Windows\System32\config\RegBack\SYSTEM
23:12:50 ERR Failed to backup: D:\Windows\System32\config\RegBack\SYSTEM [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Windows\System32\config\RegBack\SAM
23:12:50 ERR Failed to backup: D:\Windows\System32\config\RegBack\SAM [ERROR Access Denied: The file opened exclusively by another process.]
23:12:50 FLMSG Backing up: D:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
23:12:50 ERR Failed to backup: D:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
23:12:51 ERR Failed to backup: D:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\drivers\fidbox.idx
23:12:51 ERR Failed to backup: D:\Windows\System32\drivers\fidbox.idx [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\RegBack\DEFAULT
23:12:51 ERR Failed to backup: D:\Windows\System32\config\RegBack\DEFAULT [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\RegBack\COMPONENTS
23:12:51 ERR Failed to backup: D:\Windows\System32\config\RegBack\COMPONENTS [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1
23:12:51 ERR Failed to backup: D:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
23:12:51 ERR Failed to backup: D:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
23:12:51 ERR Failed to backup: D:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1
23:12:51 ERR Failed to backup: D:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\drivers\fidbox.dat
23:12:51 ERR Failed to backup: D:\Windows\System32\drivers\fidbox.dat [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: C:\Boot\BCD
23:12:51 ERR Failed to backup: D:\Boot\BCD [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: C:\Boot\BCD.LOG
23:12:51 ERR Failed to backup: D:\Boot\BCD.LOG [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log
23:12:51 FLMSG Backing up: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb
23:12:51 ERR Failed to backup: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log
23:12:51 FLMSG Backing up: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb
23:12:51 ERR Failed to backup: D:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\SYSTEM.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\SYSTEM.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\SOFTWARE.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\SOFTWARE.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\SECURITY.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\SECURITY.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\SAM.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\SAM.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\DEFAULT.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\DEFAULT.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]
23:12:51 FLMSG Backing up: D:\Windows\System32\config\COMPONENTS.LOG1
23:12:51 ERR Failed to backup: D:\Windows\System32\config\COMPONENTS.LOG1 [ERROR Access Denied: The file opened exclusively by another process.]

After disable AISFAM the backup job ended OK.

Isn't it possible to compile a 64-bit version of AISBackup?

Bart K.
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

AISFAM

Post by Barry »

It is possible that you need to re-boot after installing AISFAM as the files were already opened exclusively.

Unfortunately there is no 64-bit compiler for Delphi programs.

I wonder if anyone has ever got 32-bit VSS working on Vista x64 & Server 2008 x64? The comments from Microsoft seem vague at the very least:
Run-Time Requirements

VSS is supported on Microsoft Windows XP and later. For information about run-time requirements for a particular programming element, see the Requirements section of the documentation for that element.

Running 32-bit VSS applications under WOW64 is not supported; these applications must run as native 32-bit or 64-bit applications.

Windows Server 2003 and Windows XP: Running 32-bit VSS applications under WOW64 is supported.
Barry
BartK
Posts: 65
Joined: Tue May 17, 2005 11:17 am

Re: AISFAM

Post by BartK »

Again tested with a rebooted system (x86) delivers the following messages:

18:06:40 INF Backing up 12 Exclusively Opened Files
18:06:52 INF Intermediate Checkpoint Save
18:06:52 INF Creating Backup File: J:\Backup Vista1st (x86) Files\Backup Vista1st (x86) Files_156.zip
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl [ERROR 5: Access is denied.
]
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Microsoft-Windows-Backup.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Microsoft-Windows-Backup.etl [ERROR 5: Access is denied.
]
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl [ERROR 5: Access is denied.
]
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl [ERROR 5: Access is denied.
]
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl [ERROR 5: Access is denied.
]
18:06:52 FLMSG Backing up: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
18:06:52 ERR Failed to backup: D:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl [ERROR 5: Access is denied.
]

Bart Kamminga
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

AISFAM

Post by Barry »

Hi Bart

I will check that out here and pass a report to Vision Works.

To be honest I am sure I saw the error here and excluded these log files from the backup - the full operating system restore works okay, but is obviously missing the contents of these files.

Barry
Barten
Posts: 4
Joined: Wed Jul 20, 2011 3:18 am

Post by Barten »

Server 2003 x64 getting Cheapest WOW Gold mentioned that does not work with Vista x64 and Server 2008 x64 - help eliminated by RS Gold microsof company on 32bit applications
nikkil
Posts: 53
Joined: Mon Feb 27, 2012 2:08 pm

Post by nikkil »

Quick question here. has anybody tried this with Windows 8 already?
You're never a loser until you quit trying. Image
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