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AISB confused about sizes?

Posted: Tue Jun 27, 2006 6:25 pm
by IanG
I'm now using AISB 2.3 build 281, though I'm fairly sure I had a very similar experience when I first installed v2.2

I've just backed up 165 Mbyte data (21 Mbyte once it's compressed) to a CD with almost 400Mbyte free. The backup came up with a message to the effect that there wasn't enough free space and asked for a blank disk. I pressed "Retry" without changing the disk and everything worked OK. The log had the following entries -

17:57:54 CD ASPI: Defaulting to Adaptec's ASPI Layer Version: 4.6.0.1021
17:58:32 WARN Disc volume name reset on disc writer to: None

17:59:05 INF Directory: C:\Backups\Work\ Created
17:59:05 STAT Estimated Size of Backup: 0 bytes

Any thoughts?

Ian G.

Size is an issue in build 281

Posted: Tue Jun 27, 2006 6:57 pm
by Barry
AISBackup does not calculate the approximate compressed size of a backup with build 281 - this was owing to some changes in preparation for Windows Vista - not much of an excuse, I know.

If the problem persists with the next backup session please abort the backup and then run AISBackup in CD Debug mode (press * until CD debug mode is displayed on the caption) and send us the log file - the problem is either owing to the above problem or the free disc space not been ascertained properly.

Barry

Re: Size is an issue in build 281

Posted: Tue Jun 27, 2006 11:24 pm
by IanG
Barry wrote:AISBackup does not calculate the approximate compressed size of a backup with build 281 - this was owing to some changes in preparation for Windows Vista - not much of an excuse, I know.
I've used worse! Will not calculating the compressed size be temorary?

Ian G.

Calculating temporary size

Posted: Wed Jun 28, 2006 8:44 am
by Barry
The temporary size is already fixed here. This may not be the cause of your problem though, that's why I would be interested in the log from the next session.

Barry

Re: Calculating temporary size

Posted: Thu Jun 29, 2006 6:10 pm
by IanG
It happened again - the log's been sent in a PM. FWIW I did a couple of runs yesterday with the CD already in the drive - no problem. Today I didn't load it until prompted.

Ian G.

Log

Posted: Thu Jun 29, 2006 6:40 pm
by Barry
I read the log before seeing this post - so you have already confirmed that AISBackup thought there was not enough space on the CD, even though AISBackup can also see 320MB free. The load after prompt may may help - if you can try this again and press F5 (or click refresh) after the disc has loaded and given the wrong information to see if the information updated correctly.

Barry

Posted: Thu Jun 29, 2006 11:26 pm
by IanG
Sorry, I think I'm missing something - F5 doesn't seem to have any effect, but I'm not sure where I should be looking. Once it's decided the CD's too small, the only size information is at the bottom of the main AISB window, but that's (correctly) showing the uncompressed size of the data to be backed up. I tried F5 after being prompted for the CD and before loading it, and that was shown in the log, but F5 does nothing after the not enough space warning.

Ian G.

Build 282

Posted: Fri Jun 30, 2006 5:59 pm
by Barry
Build 282 has some extra CD debug trace messages, however AISBackup now trys the code behind the 'Re-try' button itself, which may fix the problem.

Barry

Posted: Fri Jun 30, 2006 8:46 pm
by IanG
The problem's still there, but the symptoms have changed - now I get the 'load cd' message twice before the backup completes ok. I've sent the log in a pm.

Ian G.