check for anti-virus software so that machine does not hang

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kbustin00
Posts: 1
Joined: Wed Oct 08, 2008 12:38 am

check for anti-virus software so that machine does not hang

Post by kbustin00 » Wed Oct 08, 2008 11:26 am

Hi.
After first installing AISBackup, whenever I tried to run it my machine would hang during setup. AISBackup displayed message: "AISBackup: Please Wait. Testing: DISC Interface. Settingup AIS Backup." The hang is particularly bad - even CNTL+ALT+DEL does not work. I have to physically turn off my machine.
I luckily guessed out that the problem was my anti-virus software, NOD32 (www.Eset.com.) I have absolutely no problem running AISBackup when I turn off NOD32. Maybe you have some stuff about anti-virus software in the documentation somewhere, but like a lot of folks I usually try to run something with a minimum of reading.
My desired feature: I would like AISBackup to detect NOD32 (and other anti-virus software, if they are problems) and give an error message "Turn off your anti-virus software", instead of having the machine going into such a hard hang.
Thanks for listening.
--- Kathy

Barry
Site Admin
Posts: 1507
Joined: Tue Aug 20, 2002 3:16 pm

NOD32

Post by Barry » Wed Oct 08, 2008 1:02 pm

I am not sure why you are getting this problem as I know that AISBackup is installed and working correctly on PC's running NOD32.

This is the first time that I have seen a problem related to installing on a PC with an antivirus program specific problem, however, I have come across problems with AISBackup running ob a PC with more than one anti-virus program installed.

More than one installed (and running) antivirus program can cause serious file conflicts on PC's - not just with AISBackup.

Barry

gavind
Posts: 24
Joined: Thu Jan 31, 2013 6:51 pm

Post by gavind » Thu Feb 14, 2013 8:45 pm

Possibly, this needs to be white listed under NOD32? I mean list of trusted softwares?
110%, all the time. Image

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