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Do I need AISFAM with Win 7 x64?

Posted: Wed Jun 30, 2010 2:45 am
by jlittle
Just tried my first backup with windows 7 64-bit and VSS failed to initialize. From reading some threads, it seems I need to buy AISFAM but I can't find where it explicitly says that. Is that correct?

AISFAM and AISBackup

Posted: Wed Jun 30, 2010 2:14 pm
by Barry
64-bit VSS support for AISBackup on Windows 7 and Windows Vista was only added about a month ago. Maybe you need to download an upgrade?

http://www.aiscl.co.uk/downloadaisbackup.php

AISBackup requires that System File Protection is active on the drives containing open exclusive files; this may be checked with Tools / Extra Tools / Launch Microsoft System Protection.

Barry

Posted: Thu Jul 01, 2010 4:03 am
by jlittle
Okay, looks like we're good.
I had renamed the boot (C) partition and that apparently caused Windows much distress.:) In System Protection, it showed two C: partitions: the original, which was shown as "missing" but had protection turned on, and the real one (new name) with protection turned off. Once I figured out how to get rid of the fake "missing" partition, System Protection seems to be happy, and I've done 2 test backups that worked properly.

Thanks again Barry. You've definitely got the best support in the industry.