Failure to backup a folder

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dolph
Posts: 39
Joined: Thu Dec 05, 2002 9:23 pm

Failure to backup a folder

Post by dolph »

I have a folder on my D disk, named "40titude". I needed to restore it but could not find it listed among the other folders on that drive (it was not a new folder).

Furthermore, when I tried to report this as a bug, I got as far as hitting "send" when the program locked up and I had to use CTRL-ALT-DEL to get out of it.

So, there are two problems:

1. Failure to recongize a folder "40titude" and using the bug report process

Suggestions would be appreciated.

Thank you.
dolph
Posts: 39
Joined: Thu Dec 05, 2002 9:23 pm

Found the answer to one problem, not the other

Post by dolph »

I found the cause of the failure to back up one folder - for some reason or other it was not checked in the list of things to back up.

But I still would like to be able to fix the ability to report a bug.

Thank you.
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

Bug Reporting

Post by Barry »

Hi

The AISBackup bug report option can only work with MAPI compliant e-mail systems. If you use Outlook or Outlook Express the Send option should work okay. Will you try this again please?

We will add a ‘Copy to Clipboard’ option so that you may paste the bug report into an e-mail system that is not supported by AISBackup.

Barry
dolph
Posts: 39
Joined: Thu Dec 05, 2002 9:23 pm

Unable to use bug report feature

Post by dolph »

I have no idea whether my email is MAPI compliant - don't even know what it means.

I am using Pegasus.

Thank you.
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