BAD_POOL_HEADER

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Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

BAD_POOL_HEADER

Post by Brian E »

HI Barry

I have taken the plunge and updated the firmware for my DVD writer. I'll let you know if it solves the problem with the BSOD's.
Regards

Brian E
Barry
Site Admin
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Joined: Tue Aug 20, 2002 3:16 pm

Firmware

Post by Barry »

Fingers crossed.

Barry
Guest

Post by Guest »

Hi Barry

Unfortunately the problem remains.

I have managed to get hold of my other cd drive (the person I gave it to didn't need it after all), so I have put it back in my PC. I've lost some DVD functionality by doing this, but it doesn't appear that I have any choice. At least I should now be able to use the CD writer for my backups.
Barry
Site Admin
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Joined: Tue Aug 20, 2002 3:16 pm

DVD Writers

Post by Barry »

Can't you install both DVD writers?

Can you also try a disc that gave the BAD_POOL_ERROR in the old drive to see if it works okay there?

Barry
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

I've put the old CD writer drive back albeit in the top slot as master, whereas before it was in the bottom slot as slave. The DVD writer is in the bottom slot as slave. The backup jobs still give error messages but no BSOD's so far. I've now started getting error messages from the CD writer when trying to RIP CD tracks. Strangely though, the DVD writer works fine with CD ripping but is no longer recognised as a CD writer by my CD writing software (from www.acoustica.com), although it will rip tracks with no problems. It will also burn CD's with CD Burner XP Pro. This is all very weird.

I'm going to see if I can obtain a reasonably-priced DVD writer for the top drive as I do need double DVD functionality if possible. I'll try using the new top drive when it's installed to see if that solves the problem.
Regards

Brian E
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

DVD Writer options.

Post by Barry »

DVD-RAM is quite a good option for backups as they are supposed to support 10,000 re-writes compared to 1,000 for DVD-RW and DVD+RW, the LG GSA-4163B supports DVD +- R/RW and DVD-RAM.

DVD-RAM can also be formatted directly from Windows XP as FAT32 discs.

I do not know why other DVD writer manufacturers do not support DVD-RAM.

Whatever you choose, buy OEM online for the best price - OEM usually comes without software.

from about £29.71 including VAT + P&P (EBuyer.co.uk).

Barry
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

Hi Barry

I've put the new DVD writer in (it's an Emetrix) but that also gives the BSOD when I try to update an existing backup. I've updated the firmware on both devices but no difference. I've also checked the Microsoft site but it's not very helpful to non-geeks.

There's a simple backup program in the Nero suite provided with my DVD writer. I think I'll try creating a backup with that to see if that works or not. I don't know what else I can do apart from that.
Regards

Brian E
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

Sorry, my mistake, it's an Emprex DVD writer
Regards

Brian E
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

BSOD

Post by Barry »

Is the BSOD only when reading a disc which has had a second session added to it?

Did you try reading a disc which gives a BSOD in your NEC drive in your old drive? Did your old drive read the disk correctly? Can you try the CD in another computer - or send it to us so that we can try it in one of ours?

Can you try the CD writer in a friends PC (same Windows version) to see if it works there? If it does work in a friends PC (or office PC) then there is likely to be a problem with your PC that is causing the problem.

The Nero backup may not write to disc using CD-ROM format as AISBackup does, so you may not be comparing like with like.

Barry
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

The BSOD only occurs when I try to read the CD that has been created.

I have taken the CD to work and I can read the CD there OK.

The fact that this occurs with both my DVD writers suggests that there is a problem with my PC, but how I find out what it is I have no idea. I have sent a support request to one of the DVD manufacturers to see if they can give me any pointers.
Regards

Brian E
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

Hi Barry

I've sent you a photograph of the BSOD in case you are able to decipher what it means.

I'm wondering if this could be related to a USB 2.0 card I installed in order to be able to use a Dazzle video capture device. The problems seem to have started at about that time. Could that be a possibility? I'll try removing it to see what happens, but I'm not sure if removing the drivers is going to be so easy as several items of software were installed from what I remember.
Regards

Brian E
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

I've had to "bite the bullet" and reinstall my operating system.

So far so good, but every so often as I add more programs, I am inserting a disk known to cause a BAD_POOL_HEADER BSOD into my PC to check that it doesn't cause the computer shutdown.
Regards

Brian E
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

Re-install

Post by Barry »

And backing up along the way, just in case you need to go back a step.

Barry
Brian E
Posts: 127
Joined: Fri May 21, 2004 8:51 am
Location: United Kingdom

Post by Brian E »

Aha - you've just raised another question in my mind. If I were to create a backup job that backed up everything on my computer onto DVD's, would I, in the event of another problem like I have just had, be able to delete the partition off my C: Drive, reinstall Windows XP, restore all files from the backup and then be ready to continue as though nothing had happened, or is it not that simple?
Regards

Brian E
Barry
Site Admin
Posts: 1529
Joined: Tue Aug 20, 2002 3:16 pm

Disaster Recovery

Post by Barry »

Yes, you may restore a backup 'over the top' of a new install of Windows. Some Users also have a copy of Windows on a spare drive or partition. From there they can restore Windows back to the original 'C:' partition.

Using the 'restore over the top' method: If there are significant changes in Windows, i.e. you restore Windows with no service pack installed, and then restore XP SP2, you will need to boot the Windows Recovery Console to complete the restore.

We will be giving instructions on how Bart's Pre-installed Environment can be used to create an Emergency System Backup, as we have for Windows 95, 98 & ME. Basically Bart's PE enables booting a mini version of Windows XP from CD or DVD from where you can do a proper restore using AISBackup. If the backup fits onto 1 DVD you can do this from 1 DVD drive, if the backup s spread over more than 1 DVD you will need a CD to boot from and a DVD drive to restore from.

See: http://www.aiscl.co.uk/thirdparty.htm#BartPe

Barry
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