Please supply the following information with support requests:
The full AISBackup version number (as shown in Help / About / Version).
The Windows version number and patch level, e.g. Windows XP SP2 (as shown in Right Click My Computer / Properties) .
If any hardware is involved, the make and model number.
The backup source and destination (As shown by the Backup to and Backup Destination on the main form).
Thank you
Barry