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I'm running V2.6.2 on Windows XP Pro and have done so for a number of years without problems. However, AIS now hangs when it gets to the exclusive files stage. The only recent change I've made is to install Office 2007, so I rather suspect it could be (say) my PST that's causing the problem, althoug...

Not sure I understand; what do you want me to try?

Patrick

Thanks Barry, ...but that's still pretty confusing as for "Last Backup" is says "Never Backed Up" (notwithstanding it has found the backup). When you go to do the backup it displays the "This Location contains files..." dialog. I told it to go ahead and it's now doing a...

This is reminiscent of a problem I have reported before... I back up to an external network drive connected to another PC. When the drive gets switched off, the "share" gets lost and I have to re-share it when I power the drive back up. Then, when I to do a backup, AIS says it can't find t...

Yes, I have just reset the password as I think you're suggesting, and it now works. That begs the question why did it stop working...or are you saying it was a bug in an earlier version (in which I created the password) that has since been fixed? I'll keep an eye on it to see what happens. Thanks fo...

Barry,

I think, but I cannot be certain, that I applied the Password when originally setting the job up. I seem to recall trying to add a password after the fact to another job once and was unable to, so I ended up recreating the job.

I have responded to your private message

Patrick

Done!

Patrick

I have a Job which has a Password, however it doesn't prompt me for the password when I go to make changes to the Job Settings or when I Restore a file. I have checked and the Password is active and the relevant boxes have been checked e.g. prompt for Password on Restore, however the only time I am ...

Hi I did a streaming restore of my C Drive and ended up with errors for 37 files "The requested operations could not be performed as a file with a user-mapped section is open". Now I thought I understood what that meant...a file in use could not be replaced, but a lot of the files were fon...

That did the trick! Thanks Barry ...on a separate issue; having checked the files to be backed up it pops a dialog about excluded files asking if you want to display them or continue etc. If you select display you get that view in the same window and then when you Cancel the window closes and you ar...

No., the source computer is always the same account, but I've always had problems with Windows networking i.e it loses the plot and I have to re-map the drive. It's to be expected the backup fails when it can't find the drive. The concern is that having re-mapped the drive and then manually finding ...

Where do I find the log file? It's not in the backup folder. The destination is a Win XP Pro system with a USB-attached Hard drive

Patrick

Hi I have an ongoing problem backing up to a network drive; that is, backing up system A to an (external) Hard Disk attached to system B AIS invariably cannot find the previous back up, which is OK in one respect as the mapped drive assignment might change; however even when I point it to the backup...

When attempting a backup I received a message that no files had changed since my last backup, which wasn't right. Anyway I upgraded from 2.3 to 2.4. and the backup then ran However, just before the backup went ahead, I received a message saying "Special folders called reparse joint junctions ha...

Hi, This is a different backup to my last post; different PC, this time to DVD. 1. Back up saved to temporary file OK (4.3Gb) 2. Asked to delete Files from DVD, said OK 3) Aborted when it can time to write to DVD; said it needed another 7.3GB! I've included the log below Thanks, Patrick DT38949.4128...