Hi Hugh
I have used the update option several times and each time it has been successful. I hope this problem is a one off, and your solution was what I would recommend.
Barry
Search found 1485 matches
- Wed Nov 14, 2018 6:02 pm
- Forum: AISBackup Support
- Topic: Problem updating AISBackup
- Replies: 4
- Views: 45965
- Mon Aug 20, 2018 4:10 pm
- Forum: AISBackup Support
- Topic: Caching software
- Replies: 1
- Views: 30308
SSD disk cache
I should imagine that no software on the PC has to change how files are accessed when this type of disk cache software is installed, this should be the same for AISBackup. Access to files is logical and the underlying hardware implementation should be ‘invisible’, as it is with the different typ...
- Tue Apr 10, 2018 8:45 pm
- Forum: AISBackup Support
- Topic: restoring desktop
- Replies: 2
- Views: 32965
All Sessions
All sessions shows all files that have ever been backed up. Your second restore from the last backup session deleted the icons that did not exist on the PC when the latest backup was made (AISBackup should have asked to confirm the deletions). FYI: Desktop item positions are held in the registry and...
- Sat Apr 07, 2018 4:08 pm
- Forum: AISBackup Support
- Topic: desktop shortcuts not included in backup
- Replies: 4
- Views: 41432
Public vs. user desktop
Files in the public desktop folder are shared between all user accounts, files in \user\ account name are only for that user's account. Some applications are installed for all users, even user accounts yet to be created (if any), hence the public folder installation. Sometimes applications ask the q...
- Fri Apr 06, 2018 5:48 pm
- Forum: AISBackup Support
- Topic: desktop shortcuts not included in backup
- Replies: 4
- Views: 41432
Missing shorcuts
Hi John
Are they in \users\public\desktop?
Cheers
Barry
Are they in \users\public\desktop?
Cheers
Barry
- Mon Feb 26, 2018 10:50 pm
- Forum: AISBackup Support
- Topic: AISBackup not backing up OneDrive files
- Replies: 5
- Views: 42430
Onedrive
Hi Hugh
Does this apply?
Barry
Does this apply?
CheersMicrosoft also removed ReFS support for OneDrive in July 2017.
"The OneDrive can't be created in the location you selected...you need to format it with NTFS
Barry
- Mon Feb 26, 2018 10:28 pm
- Forum: AISBackup Support
- Topic: AISBackup not backing up OneDrive files
- Replies: 5
- Views: 42430
OneDrive backup problem
Nothing has changed in the way that AISBackup backs up OneDrive folders, I still have a backup to OneDrive that was set-up when it was called SkyDrive and that is running right now, and will take a few hours. I will look into this for you. I am not surprised when a Windows update breaks existing pro...
- Fri Dec 01, 2017 6:18 pm
- Forum: AISBackup Support
- Topic: Prevent "A program is trying to send an e-mail message.
- Replies: 1
- Views: 27913
E-mail settings
This problem usually occurs when using MAPI, the SMPT option should work okay. To use an Outlook SMTP setting you may use 'Get Settings', this will populate the form with all settings except the password for your chosen e-mail address. If you use encrypted e-mail (preferred), and you must with e-mai...
- Thu Sep 28, 2017 7:34 pm
- Forum: AISBackup Support
- Topic: Preview file and folder sizes
- Replies: 2
- Views: 32215
Folder size in preview
This is a bug and has been fixed for the next update.
Barry
Barry
- Sat Sep 02, 2017 5:07 pm
- Forum: AISBackup Support
- Topic: Version 5.0.0.477 Problem with Multiple Destination Disks
- Replies: 2
- Views: 29906
Problem with multiple backup destinations
I cannot understand how AISBackup got released with this problem as backup to multiple destinations is an important feature. Please try the version in the link below, if all is okay this version will be released early next week.
http://aiscl.co.uk/dl.php?d=478
Barry
http://aiscl.co.uk/dl.php?d=478
Barry
- Sat Aug 26, 2017 3:21 pm
- Forum: AISBackup Support
- Topic: Bug in version 5.0
- Replies: 2
- Views: 32259
File pruning problem
The errors should have been written to the AISBackup log file that is normally stored in C:\ProgramData\Aquarius IS Consultancy\AISBackup\AISBackup.Log Is it possible for you to add this to a compressed folder (or zip file) and e-mail (the folder) to customerservices@aiscl.co.uk please. The actual c...
- Tue Aug 08, 2017 1:29 pm
- Forum: AISBackup Support
- Topic: Simple backup
- Replies: 1
- Views: 29019
Backup type for retaining one version of a file
Unfortunately your overall aim cannot be achieved with AISBackup: To retain one copy of each file then the sessions 1 option will achieve this. The option to retain deleted files cannot have an expiry date set. Making a 7 day backup will keep up to 7 versions of each file over a 7 day period where 1...
- Thu Jul 06, 2017 10:42 am
- Forum: AISBackup Support
- Topic: Changed drive letters; do I have to recreate backup jobs?
- Replies: 1
- Views: 30129
Change drive letters
For major changes like this and if the directory structure is exactly the same use the Manage Backup / Backup Maintenance option, in the left hand pane right click the drive that is to be moved and choose Move Folder To New Drive.
Barry
Barry
- Tue Jun 20, 2017 11:58 am
- Forum: AISBackup Support
- Topic: Backup to FTP
- Replies: 2
- Views: 31067
Backup to FTP
AISBackup should not be wanting to format a disk prior to backing up to FTP, however AISBackup must backup to a local drive first, is the destination folder on a current formatted hard drive? http://aiscl.co.uk/images/FTPBackupDestination.jpg The destination may be changed by using the menu option M...
- Wed May 24, 2017 1:21 pm
- Forum: AISBackup Support
- Topic: Using AIS on Multi-user computer
- Replies: 2
- Views: 30637
This is a little tricky if the accounts are not administrator accounts, which I guess is likely. The backup jobs are stored in one folder for the PC and not the account. I would set up a backup job under each user account to backup the documents, ensuring that the ‘Backup NTFS Security Settings’...