Search found 1485 matches

by Barry
Wed Nov 14, 2018 6:02 pm
Forum: AISBackup Support
Topic: Problem updating AISBackup
Replies: 4
Views: 37954

Update option

Hi Hugh

I have used the update option several times and each time it has been successful. I hope this problem is a one off, and your solution was what I would recommend.

Barry
by Barry
Mon Aug 20, 2018 4:10 pm
Forum: AISBackup Support
Topic: Caching software
Replies: 1
Views: 23671

SSD disk cache

I should imagine that no software on the PC has to change how files are accessed when this type of disk cache software is installed, this should be the same for AISBackup. Access to files is logical and the underlying hardware implementation should be ‘invisible’, as it is with the different typ...
by Barry
Tue Apr 10, 2018 8:45 pm
Forum: AISBackup Support
Topic: restoring desktop
Replies: 2
Views: 25552

All Sessions

All sessions shows all files that have ever been backed up. Your second restore from the last backup session deleted the icons that did not exist on the PC when the latest backup was made (AISBackup should have asked to confirm the deletions). FYI: Desktop item positions are held in the registry and...
by Barry
Sat Apr 07, 2018 4:08 pm
Forum: AISBackup Support
Topic: desktop shortcuts not included in backup
Replies: 4
Views: 33203

Public vs. user desktop

Files in the public desktop folder are shared between all user accounts, files in \user\ account name are only for that user's account. Some applications are installed for all users, even user accounts yet to be created (if any), hence the public folder installation. Sometimes applications ask the q...
by Barry
Fri Apr 06, 2018 5:48 pm
Forum: AISBackup Support
Topic: desktop shortcuts not included in backup
Replies: 4
Views: 33203

Missing shorcuts

Hi John

Are they in \users\public\desktop?

Cheers

Barry
by Barry
Mon Feb 26, 2018 10:50 pm
Forum: AISBackup Support
Topic: AISBackup not backing up OneDrive files
Replies: 5
Views: 34540

Onedrive

Hi Hugh

Does this apply?
Microsoft also removed ReFS support for OneDrive in July 2017.

"The OneDrive can't be created in the location you selected...you need to format it with NTFS
Cheers

Barry
by Barry
Mon Feb 26, 2018 10:28 pm
Forum: AISBackup Support
Topic: AISBackup not backing up OneDrive files
Replies: 5
Views: 34540

OneDrive backup problem

Nothing has changed in the way that AISBackup backs up OneDrive folders, I still have a backup to OneDrive that was set-up when it was called SkyDrive and that is running right now, and will take a few hours. I will look into this for you. I am not surprised when a Windows update breaks existing pro...
by Barry
Fri Dec 01, 2017 6:18 pm
Forum: AISBackup Support
Topic: Prevent "A program is trying to send an e-mail message.
Replies: 1
Views: 21426

E-mail settings

This problem usually occurs when using MAPI, the SMPT option should work okay. To use an Outlook SMTP setting you may use 'Get Settings', this will populate the form with all settings except the password for your chosen e-mail address. If you use encrypted e-mail (preferred), and you must with e-mai...
by Barry
Thu Sep 28, 2017 7:34 pm
Forum: AISBackup Support
Topic: Preview file and folder sizes
Replies: 2
Views: 25063

Folder size in preview

This is a bug and has been fixed for the next update.

Barry
by Barry
Sat Sep 02, 2017 5:07 pm
Forum: AISBackup Support
Topic: Version 5.0.0.477 Problem with Multiple Destination Disks
Replies: 2
Views: 23219

Problem with multiple backup destinations

I cannot understand how AISBackup got released with this problem as backup to multiple destinations is an important feature. Please try the version in the link below, if all is okay this version will be released early next week.

http://aiscl.co.uk/dl.php?d=478

Barry
by Barry
Sat Aug 26, 2017 3:21 pm
Forum: AISBackup Support
Topic: Bug in version 5.0
Replies: 2
Views: 25396

File pruning problem

The errors should have been written to the AISBackup log file that is normally stored in C:\ProgramData\Aquarius IS Consultancy\AISBackup\AISBackup.Log Is it possible for you to add this to a compressed folder (or zip file) and e-mail (the folder) to customerservices@aiscl.co.uk please. The actual c...
by Barry
Tue Aug 08, 2017 1:29 pm
Forum: AISBackup Support
Topic: Simple backup
Replies: 1
Views: 22527

Backup type for retaining one version of a file

Unfortunately your overall aim cannot be achieved with AISBackup: To retain one copy of each file then the sessions 1 option will achieve this. The option to retain deleted files cannot have an expiry date set. Making a 7 day backup will keep up to 7 versions of each file over a 7 day period where 1...
by Barry
Thu Jul 06, 2017 10:42 am
Forum: AISBackup Support
Topic: Changed drive letters; do I have to recreate backup jobs?
Replies: 1
Views: 23240

Change drive letters

For major changes like this and if the directory structure is exactly the same use the Manage Backup / Backup Maintenance option, in the left hand pane right click the drive that is to be moved and choose Move Folder To New Drive.

Barry
by Barry
Tue Jun 20, 2017 11:58 am
Forum: AISBackup Support
Topic: Backup to FTP
Replies: 2
Views: 24335

Backup to FTP

AISBackup should not be wanting to format a disk prior to backing up to FTP, however AISBackup must backup to a local drive first, is the destination folder on a current formatted hard drive? http://aiscl.co.uk/images/FTPBackupDestination.jpg The destination may be changed by using the menu option M...
by Barry
Wed May 24, 2017 1:21 pm
Forum: AISBackup Support
Topic: Using AIS on Multi-user computer
Replies: 2
Views: 23829

This is a little tricky if the accounts are not administrator accounts, which I guess is likely. The backup jobs are stored in one folder for the PC and not the account. I would set up a backup job under each user account to backup the documents, ensuring that the ‘Backup NTFS Security Settings’...