www.aiscl.co.uk

Managed to borrow another laptop and install AISBackup on it, and that works just fine. It looks like you are entirely correct and it is a firewall issue - I can't work out what though, so will have to take it up with IT next time I am over there. Thanks. Interesting discussion here: http://www.ncft...

SSL not enabled. Backup over LAN. I can send packet traces if it helps...

Tried both PASV and standard mode with no difference...

AISBackup 4.2.419 Have had to switch one backup to FTP due to port blocking imposed by my company. Am backing up to a Zyxel NSA325v2, which has pureftp as the service. It hangs regularly during the backup - specifically when retrieving files, so I have switched the FTP server to proftpd. With this s...

Barry,

Very many thanks - that certainly seems to have fixed it.

Richard

Barry, You may well have hit the nail on the head. The drive is encrypted with BitLocker (not trucrypt) but otherwise sounds right. I suppose from time to time Outlook might not have been running at the time of the backup, so no open files. Do I read your reply correctly that there is a fix for AIS ...

Running AISBackup 2.9.0.395 OS Windows Server 2008 R2 (therefore 64bit) Two drives in system My PST files are stored on the F: drive and are therefore locked whenever AIS backup runs. It attempts to call VSS but 19 times out of 20 it fails with the above error. In the system Application log there is...

Briliant, many thanks.

At some point during my change from Vista to 64bit Windows 7, the log messages AISbackup sends me stopped displaying correctly in Firefox 3.6.3 However they do still continue to work correctly in IE8. Just wondered if this was just me or if it affects anyone else too. The problem is all around the s...