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HP Pavilion xt878 XP Pro SP3 System Hangs during "Preparing to Backup Opened Exclusive files on drive c:\" Used Task Master to end process. This results in msg: Incomplete status for the backup n backup. I have tried both of the latest version of AIS backup and get the same results. My oth...

Many thanks for your detailed reply. I am still digesting it. In the mean time, to help solve the puzzle: I never intentionally changed any extensions to ".buz" and as I recall when I inspected the external backup HD directory there were numerous .zip files as well as the numerous .buz fil...

Bad News: Had numerous ".buz" files....perhaps as many as 500 +. Attempted restore to my crashed laptop several times and aborted when msg about missing ".buz" was displayed (in these cases I was given the options: "abort", "skip", "cancel"). Finally...

Hard Disk crashed on old Averatec Laptop. Installed new disk and OS (XP SP-1) from OEM recovery disks. Installed AIS 2.5 Tried to restore from backup on USB external drive. Everything looks OK but I get "missing xxxxxx-1.buz file, xxxxx-2.buz, xxxxx-yy etc. There are buz files on the drive but ...

More Detailed Question about an OS change: Current OS = Me Disk Format = Fat 32 Backup using AIS ver 1.7 Backup to External Hard Drive (IEEE 1394) Hard Drive is FAT32 Format New OS will be XP. It will be a complete Install (Not Upgrade) New Disk Format = NTFS Plan to Re-Install all programs individu...