Search found 39 matches

by dolph
Sat Jun 17, 2006 2:13 am
Forum: AISBackup Support
Topic: Restoring to a new HD
Replies: 1
Views: 5134

Restoring to a new HD

My HD crashed and I have installed a new one. Obviously I need to reload AIS but how do I get the proper information to convert from the 30 day version to a permanent one? I'm using Windows XP. Also, with a current version of AIS up and running, how do I restore from a backup? The comventional metho...
by dolph
Thu Dec 29, 2005 4:24 pm
Forum: AISBackup Support
Topic: Failure to get a completon message
Replies: 3
Views: 7043

Failure to receive completion message.

I never did see your "previous reply" - I must have missed something. I'm not sure I understand your solution. At the moment the command line for one of the scheduled backups is: "C:\Program Files\Aquarius IS Consultancy\AISBackup\AISBACKUP.exe" "Total C|Z" Do I add the...
by dolph
Thu Dec 29, 2005 12:20 pm
Forum: AISBackup Support
Topic: Failure to get a completon message
Replies: 3
Views: 7043

Failure to get a completon message

I have scheduled several backup jobs - these do run properly. But, though I have checked the boxes to receive a completion message, this doesn't happen. Any suggestions? Thank you. * Title: AISBackup Program: C:\Program Files\Aquarius IS Consultancy\AISBackup\AISBACKUP.exe Version: 2.2.0.261 Registr...
by dolph
Mon Dec 26, 2005 1:04 pm
Forum: AISBackup Pre-Release and Beta Versions.
Topic: Failure to get completionmessage
Replies: 1
Views: 18257

Failure to get completionmessage

Bug: I have set each of 3 scheduled backups to give a completion message. The backps are performed but no backup message appears. How can I fix this? Thank you. Data follow: Title: AISBackup Program: C:\Program Files\Aquarius IS Consultancy\AISBackup\AISBACKUP.exe Version: 2.2.0.261 Registration Num...
by dolph
Tue Feb 03, 2004 9:28 pm
Forum: AISBackup Support
Topic: Is there a manual for AIS Backup?
Replies: 1
Views: 5405

Is there a manual for AIS Backup?

The subject tells it all. Is there a current manual? I have one dated Oct 2002 - is it current? (I have no recollection as to how I got it and printed it.)

Thank you.
by dolph
Sun Jan 18, 2004 4:52 am
Forum: AISBackup Support
Topic: Restore from another computer
Replies: 2
Views: 6873

Restore from another computer

Thanks for your typically prompt response. I apologize for the delay in my answering. It turned out that I had a bad cable connecting the HD to the USB port on the computer - and it has taken me a long time both to replicate the problem and then to cure it. As I may have written previously, I think ...
by dolph
Sat Jan 10, 2004 9:01 pm
Forum: AISBackup Support
Topic: Restore from another computer
Replies: 2
Views: 6873

Restore from another computer

Following is the complete text of an issue I've also posed as a bug report - I apologize but don't know which message receives the quicker response. Your Name: Dolph Amster Company: Title: Aquarius IS Backup Program: C:\Program Files\Aquarius IS Consultancy\AISBackup\AISBACKUP.exe Version: 1.9.0.199...
by dolph
Wed Dec 31, 2003 2:54 am
Forum: AISBackup Support
Topic: Installing 1.9 over 1.83
Replies: 1
Views: 5321

Installing 1.9 over 1.83

I am now using 1.8.3 with Win 2000. Can I download 1.9 and install it over 1.8.3? Would this be an upgrade for which there would be no charge insamuch as my current version has been registered and paid for? If so, is it a case of just downloading 1.9 in the same folder as 1.8.3? I guess I'd have to ...
by dolph
Fri Sep 19, 2003 1:53 am
Forum: AISBackup Support
Topic: False report: "USB drive not connected"
Replies: 2
Views: 7391

False report: USB not connected

Thanks! You were absolutely "right on". I had changed the name to correct a mis-spelling. I'm up and running again and delighted with your support.
by dolph
Thu Sep 18, 2003 7:02 pm
Forum: AISBackup Support
Topic: False report: "USB drive not connected"
Replies: 2
Views: 7391

False report: "USB drive not connected"

I have been using AISB successfully for quite a while - backing up to an external USB hard drive. Suddenly, I get a report that the drive is not connected - though it is and I can easily move files from and to it easily. I have run a variety of error checks with Norton Utilities with no errors repor...
by dolph
Tue Aug 12, 2003 6:02 pm
Forum: AISBackup Support
Topic: Installing on a 2nd computer
Replies: 3
Views: 8027

Adding AIS to a second home based computer

The email address was either of the following insamuch as I changed providers some months ago. The first was:

dolph@ridgenet.net

Although it is likely I purchased AIS when I was using that email address, it is no longer valid. My current address is:

dolph@mchsi.com

Thank you.
by dolph
Mon Aug 11, 2003 9:13 pm
Forum: AISBackup Support
Topic: Installing on a 2nd computer
Replies: 3
Views: 8027

Installing on a 2nd computer

I am installing AIS on a second computer in my home - i.e., for personal use. Unfortunately that computer does not yet have an internet connection, but I was able to transfer the downloaded file from my present computer and install it on the new one. Question: Does the license allow me to use the pr...
by dolph
Sun Aug 03, 2003 5:07 pm
Forum: AISBackup Support
Topic: Scheduled backup won't work
Replies: 2
Views: 7245

Automatic scheduling

For reasons I don't understand, suddenly the scheduled backups are working fine. I'm convinced my computer is malicious!!

Thanks.javascript:emoticon(':D')
Very Happy
by dolph
Sun Aug 03, 2003 1:52 am
Forum: AISBackup Support
Topic: Scheduled backup won't work
Replies: 2
Views: 7245

Scheduled backup won't work

I've just upgraded to WIN2000. I'm using ver 1.7 of AIS. Everything seems to run smoothly except when I set up a scheduled operation it won't run. I've checked all the settings I can find. even if I try to run a backup by hitting "run" on the particular task in Scheduled Tasks, it won't ru...
by dolph
Sat Jul 12, 2003 10:26 pm
Forum: AISBackup Support
Topic: Request for registration number
Replies: 1
Views: 6095

Request for registration number

I've just had to reformat my drive and reinstall AIS Backup - but I have no way of knowing what my registration number is. Can you help me please?

Thank you.javascript:emoticon(':lol:')
Laughing

Adolph B. Amster
dolph@mchsi.com