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nikkil wrote:Just a hunch here. Try disabling Norton and see if it makes a difference.

I disabled Norton firewall and anti-virus, but it didn't make any difference.

Hi Barry, I appreciate your replying over the weekend. The event viewer has been broken for quite a while and yet AISBackkup worked just fine. I don't know anyone with an XP Pro SP3 disk. I may look into one of your other suggestions later, but I've spent all the time I want to on this problem for t...

Barry - thanks for your prompt reply. I tried what you suggested, but nothing worked. As for the event viewer, that has been broken for a long time. When I open it, I get a big red X with the message ""MMC could not create the snap-in." I think this was broken during one of the MS aut...

Is there another product running on the PC that may be using VSS at the time AISBackup is running? No - I have closed the browser and e-mail client just as I normally do when making a backup. The same products are running as have always been running when everything worked OK. Have you tried testing...

I found some more info here: http://kb.backupassist.com/articles.php?aid=2971 I found this interesting, from the link: "The problem is to do with the fact that the cloned drive still has the same signature as the old drive, therefore windows assumes that all the old VSS data is still present on...

After many years of using AIS Backup successfully, I'm suddenly having a problem with failure to backup opened exclusive files. Hardware: Pentium 4 - Intel D925XECV motherboard, 400 GB SATA hard drive backup on an external hard drive (MyBook) Software: Windows XP Pro, SP3 - AIS backup version 3.0.0....