Search found 7 matches

by Jos Backus
Wed Feb 04, 2004 4:01 am
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Re: e-mail

I'm happy to report that all is well now. Thanks again Barry, you rock! :)

Cheers,
Jos
by Jos Backus
Tue Feb 03, 2004 8:51 am
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Re: e-mail

Thanks Barry, I received the key file. One more question:

I installed aisbi200.exe and now when I start the program I see the name "oscar kamp" pop up as party the software is registered to!? Why is that?

Confused,
Jos
by Jos Backus
Sun Feb 01, 2004 8:22 pm
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Re: e-mail

Hi Barry, Hi Jos I just received this: This message was created automatically by mail delivery software (Exim). A message that you sent has not yet been delivered to one or more of its recipients after more than 48 hours on the queue on moutng.kundenserver.de. The message identifier is: 1AmWX4-0005o...
by Jos Backus
Sat Jan 31, 2004 11:42 pm
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Re: E-mail

Hi Barry, Hi Jos Yes, the key file was sent just prior to my response. I would have sent the key file again using a different SMPT server. The registration e-mail contains a small attachment, i.e. the key, could this be the problem? Barry Perhaps it is being filtered at my ISP (he seems to using DSP...
by Jos Backus
Sat Jan 31, 2004 3:22 am
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Re: Registration

Hi Barry,

Sorry, no. Did you send it to jos at catnook.com? I received a ton of mail at this address today so I doubt the problem is at my end :? I also checked my incoming mail queue and maildrop.log, but did not see any mails from aiscl.co.uk.

Thanks,
Jos
by Jos Backus
Fri Jan 30, 2004 6:22 pm
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

Hi Barry, Thanks for the speedy reply. Yes, I must have used the same e-mail address, jos at catnook.com, because I received the first e-mail from you under that address. That is the e-mail I subsequently replied to, the To: address being customerservices at aiscl.co.uk. I did not receive any follow...
by Jos Backus
Fri Jan 30, 2004 7:30 am
Forum: AISBackup Support
Topic: How to contact Customer Services?
Replies: 11
Views: 22095

How to contact Customer Services?

I purchased AISBackup online around December 17th. I did receive one e-mail from customerservices@aiscl.co.uk telling me I would receive information within 2 business days. Presumably this is my registration information. However, this information never arrived. I sent reminders on January 4th and Ja...