www.aiscl.co.uk

What I did was to open up AIS Backup, and click on manage back up, then change back up job settings. look for "back up exclusive (locked)" option..." unclick that option. Now, AIS doesn't crash, however, as I understand it, opened files don't get backup up. The most important thing is...

Thanks Barry, I really appreciate your efforts.

I'm out of my depth on this one.

Does anyone have any ideas what to do next, apart from to stop using ais?

Thanks Barry,

OK, that gave me what I guess is the BSOD

Bad Pool Header

Stop 0x00000019 (0x00000020, 0xe49928b8, oxe49928d8, 0x0c040401)

Where do I go from here?

Hi Barry,

Thanks for the suggestions.

I tried both those options and AIS still causes the system to crash at the same point.

Once rebooted, as before, the Microsoft crash message comes up.

Any other suggestions?

Running AIS Version 2.8.0.390 OS XP Pro SP3 Hardware HP DC5700 to Freecom USB 500Gb HD. Backup to external HD via USB. Backup Destination [XD]:\MJBackup.zip All has been working fine for years, until, I noticed the backup causes a system crash right at the point where it says, do snapshot.set. It cr...